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Guests not receiving emails

If guests are not receiving emails, the issue is usually contact quality or inbox filtering rather than the platform refusing to send.

What to check first

  • Confirm the saved email address is correct
  • Check whether the invite or update was actually sent
  • Look for a Reminded pill or a last reminder time on the host guest list
  • Ask the guest to check spam, promotions, or filtered folders
  • Resend only after verifying the address

Do not keep resending to a bad address. Fix the contact details first.