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Reminders & Notifications
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Help Center Reminders & Notifications

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Email reminders

Email reminders can be automatic or sent from an event workflow. They depend on the event date, guest email, RSVP state, cut-off and available reminder settings.Before you startSign in to the correct ...

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SMS reminders

SMS reminders are best for short, time-sensitive updates.Best usesFinal reminder before the eventLast-minute timing changesQuick RSVP prompt for guests with no responseSMS only works for valid NZ mobi...

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Reminder limits

Reminder usage is tracked per send and per channel.How it is countedOne email to one guest uses one sendOne SMS to one guest uses one sendSending both to the same guest uses two sendsInitial invites s...

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Why a reminder is disabled

A reminder may be unavailable for a specific guest or event for several reasons.Common causes in the host UINo valid email address or NZ mobile number is savedThe guest was reminded recently and is st...

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Care Pod email notifications: who gets what and when

Care Pod emails keep everyone informed.Main host emailsNew volunteer request receivedReminder if event date is close and no host is confirmedVolunteer parent emailsApproved outcomeDeclined outcome (wi...

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