Free Partner versus Partner Pro — features and eligibility

Free Partner keeps an approved business present on ShareDay without a recurring subscription fee. Partner Pro is optional and adds the current advanced business, booking, operational and promotional benefits shown on the plan page.

Before you start

Sign in to the correct ShareDay account and, if you manage more than one business or event, check the name shown in the account switcher before making changes.

How to do it

1. In the Partner Portal, read the current plan label for the selected business.
2. Open Manage Plan to compare the current Free and Pro feature lists. Check whether prices are monthly or annual and which media, team, booking or operational limits apply.
3. Before upgrading for a particular feature, check any prerequisite. For example, a Host-side Discovery Favourite benefit requires an eligible Host account, an approved Partner-to-Host link and an eligible event.
4. Choose monthly or annual billing only after checking the total shown at checkout, any promotion duration and the renewal terms.
5. After checkout, return to the Partner Portal and confirm the plan shows Pro and the expected tools are available.
6. If remaining on Free, continue maintaining the profile, enquiries and any Free tools; the account is not converted to paid automatically.

Important details

• Partner Pro applies to the selected Partner business. It does not automatically cover every business under the login.
• Priority Listings improve eligible prominence but do not guarantee first place or placement ahead of every normal Partner or supplier.
• Social Media Spotlight is an editorial opportunity rather than guaranteed reach or a fixed publication date.
• Priority Support prioritises handling but response time still depends on urgency, complexity and support availability.
• Plan features may change, but ShareDay must not begin recurring charges for a Free or complimentary account without express acceptance of a paid subscription.

If something does not look right

• If Manage Plan opens for the wrong business, return to the business switcher before checkout.
• If a feature remains locked after payment, refresh the portal, confirm the subscription is active, then report the business name and feature.

Need help? Use the Help Centre contact form and include the business or event name, the page you were using, and what you expected to happen. Do not send passwords or full payment-card details.