Plans & upgrades

ShareDay has event-level plans or add-ons for Hosts and an optional Partner Pro subscription for approved business Partners. They are separate purchases.

Before you start

Sign in to the correct ShareDay account and, if you manage more than one business or event, check the name shown in the account switcher before making changes.

How to do it

1. For a Host event, open its plan or upgrade area and review the features, event limits and amount shown. Confirm you selected the correct event.
2. For a Partner business, use Manage Plan in the Partner Portal. Confirm the selected business, monthly or annual interval, promotion and renewal terms.
3. Complete checkout only after the final total and billing arrangement are correct.
4. Return to ShareDay and verify the new plan or entitlement appears on the intended event or Partner business.
5. Keep the receipt or invoice. Use the appropriate billing area for later changes.
6. For complimentary Partner Pro, follow the grant confirmation; do not create a paid subscription unless you intend to replace it.

Important details

• A Host event purchase does not upgrade the Partner business, and Partner Pro does not automatically change every Host event.
• Free Partner remains available without recurring fees; payment requires express checkout acceptance.
• A 100% Stripe coupon can still be a subscription and may request a payment method depending on its configuration.

If something does not look right

• If the wrong item was purchased, do not repeat checkout. Contact support with the receipt and intended event or business.
• If access has not updated, wait briefly, refresh and check payment status before trying again.

Need help? Use the Help Centre contact form and include the business or event name, the page you were using, and what you expected to happen. Do not send passwords or full payment-card details.